Superior Building Maintenance, a DBA of Kendra's Helping Hands Cleaning Service, Inc. ("Company," "we," "our," or "us"), respects your privacy and is committed to protecting your personal information. Effective Date: August 2025 Information We Collect We may collect the following information from customers, prospects, and website visitors: * Name * Phone number * Email address * Service address * Billing information * Information submitted through contact forms or service requests How We Use Your Information We use the information we collect to: * Provide janitorial and facility maintenance services * Schedule appointments and communicate regarding services * Send estimates, invoices, and account updates * Respond to inquiries and customer support requests * Improve our services and customer experience SMS Communications By providing your mobile phone number, you consent to receive text messages from Superior Building Maintenance, Inc. regarding: * Appointment scheduling and reminders * Service updates * Billing notifications * Customer support communications Message frequency varies. Message and data rates may apply. You may opt out of receiving text messages at any time by replying **STOP** to any message. For assistance, reply **HELP** or contact us directly. Information Sharing We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with trusted service providers who assist us in operating our business, provided they maintain appropriate confidentiality and security standards. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Your Rights You may request access to, correction of, or deletion of your personal information by contacting us using the information below. Changes to this Policy We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.